FAQs

Non-emergency medical transportation (NEMT) is a transportation service specifically designed for individuals who do not require emergency medical care but need assistance getting to and from their medical appointments.

In some cases, non-emergency medical transportation services may be covered by insurance, such as Medicaid or private health insurance. It is recommended to check with your insurance provider to determine coverage eligibility.

To book a ride with Carolinas Medi Shuttle, simply contact us at (623) 451-6867. Our friendly staff will assist you in scheduling your transportation to ensure you get to your medical appointment on time.

It is recommended to schedule your ride as far in advance as possible to ensure availability. However, some providers may be able to accommodate same-day or last-minute requests depending on availability.

Non-emergency medical transportation services may use a variety of vehicles, including vans, buses, and specialized vehicles equipped for wheelchair transportation.

Non-emergency medical transportation services are typically available to individuals who are unable to drive themselves to medical appointments due to age, disability, or medical condition.

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